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The challenge

As AUSVETPLAN grew in complexity to 95 documents, the need emerged for a digital solution to help manage the review process. Our solution was an online document collaboration tool designed to simplify co-authoring, editing and reviewing documents in real time. This enables Animal Health Australia to easily collaborate with many people located throughout australia.

Taking collaboration online

AUSVETPLAN authors now collaborate online and via teleconference. Previously, contributors travelled from across Australia to attend meetings—a significant cost in time and travel. More experts are now involved in reviews, as it’s easy for them to contribute in MasterDocs.

Agile Authoring workflow

Through MasterDocs, multiple AUSVETPLAN authors to work on the same document simultaneously. Using our Agile Authoring workflow, each document is split into small parts, so that each section can move independently through reviews and approvals. This creates a continuous flow of feedback and changes, and reduces publishing timelines.

Accurate and reusable content

The integrity of each manual is maintained through the ability to reuse information from one manual to another. Text updated in one place is automatically updated across multiple documents, saving time and maintaining accuracy.

An easy transition

In moving Animal Health Australia to MasterDocs, we developed a customised workflow to align with the AUSVETPLAN authoring and review process. End users quickly adapted to MasterDocs’ easy-to-use and intuitive interface.

A successful result

MasterDocs delivered a complete solution. The easy-to-use, web based tool allows more than 50 contributors in dispersed locations to write, review, collaborate and comment on documents at the same time. Manuals are more easily updated, include more reviewers, and play a greater role in keeping Australia’s livestock healthy.

We have seen major cost savings in staff time, resourcing and travel costs, saving us $50,000 in the first year.

- Peter

Executive Manager Emergency Animal Diseases, Animal Health Australia

See where we have helped our clients

Desktop: 2017 Foreign Policy White Paper
Mobile: 2017 Foreign Policy White Paper

Department of Foreign Affairs and Trade

2017 Foreign Policy White Paper

A contemporary digital publication, presenting Australia’s Foreign Policy strategy.

Desktop: Visit Parliament
Mobile: Visit Parliament

Department of Parliamentary Services

Visit Parliament

Reimagining how we visit Australia’s Parliament House.

Desktop: MasterDocs


Collaborative authoring

A web-based collaborative authoring tool designed to simplify co-authoring, editing and reviewing documents in real time.

Desktop: Destination:Australia
Mobile: Destination:Australia

National Archives of Australia


A delightful online exploration of Australia’s migration history, that encourages user-generated content.

Desktop: Collection Explorer
Mobile: Collection Explorer

National Museum of Australia

Collection Explorer

A delightful online research environment aligned with audience expectations for exploring the museum's burgeoning digital collection.

Desktop: The Mint
Mobile: The Mint

Royal Australian Mint

Corporate website design

A new online experience that enhances the Royal Australian Mint's visibility as a major tourist destination.

Desktop: Treasure explorer

National Library of Australia

Treasure Explorer

Evolving how we learn and engage with Australian history by curating socially contributed content from students and teachers alike.

Desktop: Lentils field guide app
Mobile: Lentils field guide app

Grains Research and Development Corporation

Lentils ute guide mobile app

A mobile resource that connects growers with the latest advice from the GRDC for a healthier industry.

Desktop: What works for kids
Mobile: What works for kids

Australian Research Alliance for Children and Youth (ARACY)

Nest: What works for kids

Promoting evidence-based practices and collaboration amongst decision makers for child and youth wellbeing.

Desktop: RiAus TV
Mobile: RiAus TV


RiAus TV, Australia's Science Channel

Giving Australians access to the wonders of science through engaging science-based video content on mobile and desktop.

Desktop: Alumni
Mobile: Alumni

University of Canberra

Alumni website

A visual exploration of the quality and history of UC, encouraging contributions from Alumni.

Desktop: Diaspora
Mobile: Diaspora

ACT Government

Canberra Diaspora

An immersive cultural project that crowdsources user contributed videos of stories about Canberra.

What we do